Sometimes during a car service we may uncover a repair that needs to be carried out. If this happens when we are servicing your car, we'll contact you immediately to let you know the repair needed, the cost involved and to request your approval before carrying out the repair. This way there are no nasty surprises or 'bill shock' when you come to collect your car.

Repairs that often come up include:

• In tank fuel filter replacement
• Timing belt replacement
• Air filter replacement
• Spark plugs
• Cabin filter
• Brake fluid flush
• Coolant flush

We always recommend 6 month/10,000km service intervals.

Perhaps you have been told this is not necessary anymore - for certain car models the service interval (the period of time between recommended services) can now can range from 10,000 to 25,000kms and even up to 2 years. 

Car engines and oil quality has improved greatly over the years and as a result, manufacturers have increased the service intervals.

Unfortunately this may offer a false sense of security to car owners. Sticking to the recommended manufacturer service intervals does not guarantee your engine will remain trouble-free. 

In most car manuals, it will mention factors that impact the service intervals like personal driving habits and road conditions where the service intervals by kilometres do not apply.

That's why we think sticking to 6-months / 10,000km is best. It helps to keep your car in good condition and maximises the opportunity to be proactive about repairs before they become an issue.

Just like humans need water, cars need oil. Without it, your car won't be lubricated, causing deterioration inside your engine and potentially everyone's worst nightmare - a breakdown.

Water vapour, unburnt fuel and gases from the combustion process can overload your engine oil and these combine to form sludge deposits on your engine. Engine sludge clogs the oil galleries and limits lubrication to moving parts inside the engine which can lead to costly repairs.

Your car needs to drive 15 – 20 kilometres for the engine to fully warm up and reduce the rate of contamination. This is why we change the engine oil.

When poor quality or incorrect oil is used in an engine it often doesn’t have the right additives or viscosity to begin with, which leads to premature sludge build-up on your engine.  On many occasions we’ve seen a vehicle with a full service history from the manufacturer arrive with a sludgy engine. Not good! 

That’s why using a quality oil (and changing it regularly) is essential.

When you visit us, take a look at our oil shelf. We usually have over 20 different variants of engine oil in stock.  We use Penrite Oils.

We’re serious about putting the right oil in your car and helping your engine last the distance – not adding you to the growing number of car drivers needing an engine replacement. 

A Logbook Service refers to what the car manufacturer (e.g. Toyota, Mazda, BMW) specifies will need to be replaced / checked / cleaned adjusted during a particular service in order to maintain a vehicle’s warranty. You don't have to go to the dealership for your logbook servicing. We stick to the manufacturer's guidelines to ensure you can visit us (usually at a more affordable price) while maintaining your manufacturer warranty. 

Capped price car servicing is generally a dealer service to entice customers. It's a service at a specific capped price. Ensure you check what is actually being carried out on the service. We can’t guarantee to beat pricing for a dealer capped-price service but please don’t hesitate to ask if you’re looking for an alternative.

Fixed price car servicing is very similar to capped price servicing. The idea is that you book your vehicle in for a service based on an initial quotation (usually online). On collection of your vehicle, the final invoice price will be exactly what you were quoted.