European Car Service and Repair – Gold Coast
Driving an Audi, Volkswagen or Renault? Good news, your European car servicing and repairs aren't restricted to European car dealers.
Great communication, honest pricing, excellent customer service. These are some of the comments our customers use to describe their experience with us.
VW and Audi Servicing and Repairs.
VW and Audi share many systems, engines and transmissions so sourcing parts isn’t as difficult as you might think. We partner with European vehicle suppliers who stock parts that we regularly require. Typically VW's and Audi’s tend to be more costly to maintain, but we'll save you money wherever possible without compromising on parts, quality or service.
VW - Polo, Golf, Tiguan, Amarok, Passat, Jetta
Audi - A1, A3, A4, A5, A6, Q5, Q7
Sometimes there are things that only the dealer can do, such as software updates, warranty work and manufacturer recalls, but we'll let you know if we're not able to help.
There'll be no unexpected items on your invoice. There will be no unnecessary repairs.
You and your vehicle will be treated with respect. We'll explain things without technical jargon.
We use the best quality parts and Penrite oils whenever possible. We want you to get the most out of each service and repair.
Resetting Service Warning Lights.
A problem we regularly troubleshoot on European cars is the resetting of the service warning light. The good news is we have the capability to turn off your service light until the next service is due. This is included as part of the service so there's no additional charge.
European Servicing – Oil Changes.
Most of the later-model European vehicles need to run on specific oils that unfortunately many workshops may not check prior to refilling your fluids. Engine oil is no longer a one-size-fits-all and we check every vehicle listing before working on your Euro car. We keep up to 20 different engine oil grades at any given time as this is something that is extremely important when your Euro car is still under manufacturers warranty.
Mercedes Car Servicing
We also do a high volume of Mercedes-Benz. Have a look at our page on the C200 Mercedes Steering lock repair, another specific service we specialise in helping you avoid a more pricey visit back to the dealer.
FAQ
There are times we may uncover a repair that needs to be carried out on your Euro car. We'll contact you immediately to let you know the repair needed, the cost involved and to request your approval before carrying out the repair. This way there's no bill shock when you pick up your car.
Repairs that often come up include:
- Brake repair or replacement
- Tyres
- Air filters and spark plugs
- Steering repairs
- Suspension repairs
We always recommend 6 month/10,000km service intervals.
Perhaps you have been told this is not necessary anymore - for certain car models the service interval (the period of time between recommended services) can now can range from 10,000 to 25,000kms and even up to 2 years.
Car engines and oil quality has improved greatly over the years and as a result, manufacturers have increased the service intervals.
Unfortunately this may offer a false sense of security to car owners. Sticking to the recommended manufacturer service intervals does not guarantee your engine will remain trouble-free.
In most car manuals, it will mention factors that impact the service intervals like personal driving habits and road conditions where the service intervals by kilometres do not apply.
That's why we think sticking to 6-months / 10,000km is best. It helps to keep your car in good condition and maximises the opportunity to be proactive about repairs before they become an issue.
Just like humans need water, cars need oil. Without it, your car won't be lubricated, causing deterioration inside your engine and potentially everyone's worst nightmare - a breakdown.
Water vapour, unburnt fuel and gases from the combustion process can overload your engine oil and these combine to form sludge deposits on your engine. Engine sludge clogs the oil galleries and limits lubrication to moving parts inside the engine which can lead to costly repairs.
Your car needs to drive 15 – 20 kilometres for the engine to fully warm up and reduce the rate of contamination. This is why we change the engine oil.
When poor quality or incorrect oil is used in an engine it often doesn’t have the right additives or viscosity to begin with, which leads to premature sludge build-up on your engine. On many occasions we’ve seen a vehicle with a full service history from the manufacturer arrive with a sludgy engine. Not good!
That’s why using a quality oil (and changing it regularly) is essential.
When you visit us, take a look at our oil shelf. We usually have over 20 different variants of engine oil in stock. We use Penrite Oils.
We’re serious about putting the right oil in your car and helping your engine last the distance – not adding you to the growing number of car drivers needing an engine replacement.
A Logbook Service refers to what the car manufacturer (e.g. Toyota, Mazda, BMW) specifies will need to be replaced / checked / cleaned adjusted during a particular service in order to maintain a vehicle’s warranty. You don't have to go to the dealership for your logbook servicing. We stick to the manufacturer's guidelines to ensure you can visit us (usually at a more affordable price) while maintaining your manufacturer warranty.
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